These Sales Policies are effective for orders placed on or after August 19, 2018
Thanks for shopping at Lithe Skateboards’ website – we appreciate the fact that you like to buy the best skateboards our universe has to offer. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our skateboards from our online store.
Online Retail Customer Sales and Refunds Terms and Conditions
Sales of In-Stock Skateboard Refunds
- Skateboard decks must be returned unused in the original unbroken shrink-wrap.
- If the skateboard is unused but the shrink-wrap is broken or removed a $5.00 restocking fee will be deducted from your refund amount.
- Returns received 30 days after the purchase date will result in 2.9% + $0.30 transaction fee that will be deducted from your refund amount.
- We will not issue the refund until the skateboard has arrived and the condition has been verified.
Sales of Back-Ordered and Pre-Ordered Skateboard Refunds
Please note the following for orders placed on skateboards that are not in-stock:
- If you wish to cancel and notify us within 30 days of placing the order you will receive a full refund.
- If you cancel more than 30 days after placing the order you will be charged a 2.9% + $0.30 transaction fee that will be deducted from your refund amount.
We understand that preferences change, so we will gladly change your order, but please consider the following:
- Notify us as soon as possible so we don’t ship the skateboard you want to change.
- Changing to a skateboard that is not in stock may further delay your order.