These Sales Policies are effective for orders placed on or after August 19, 2018
Thanks for shopping at Lithe Skateboards’ website – we appreciate the fact that you like to buy the best skateboards our universe has to offer. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our skateboards from our online store.
Online Retail Customer Sales and Refunds Terms and Conditions
Sales of In-Stock Skateboard Refunds
- Skateboard decks must be returned unused in the original unbroken shrink-wrap.
- If the skateboard is unused but the shrink-wrap is broken or removed a $5.00 restocking fee will be deducted from your refund amount.
- Returns received 30 days after the purchase date will result in 2.9% + $0.30 transaction fee that will be deducted from your refund amount.
- We will not issue the refund until the skateboard has arrived and the condition has been verified.
Sales of Back-Ordered and Pre-Ordered Skateboard Refunds
Please note the following for orders placed on skateboards that are not in-stock:
- If you wish to cancel and notify us within 30 days of placing the order you will receive a full refund.
- If you cancel more than 30 days after placing the order you may be charged a 2.9% + $0.30 transaction fee that will be deducted from your refund amount, depending on your payment method.
We understand that preferences change, so we will gladly change your order, but please consider the following:
- Notify us as soon as possible so we don’t ship the skateboard you want to change.
- Changing to a skateboard that is not in stock may further delay your order.